Privacy Policy
This page explains what information EngineCare LLC collects when you visit our site or place an order, how we use it, and what choices you have.
What's In This Policy
Jump To A Section
- 1. Information We Collect
- 2. How We Use Your Information
- 3. Cookies And Tracking
- 4. Payment Information
- 5. Sharing Your Information
- 6. Data Retention
- 7. Your Rights And Choices
- 8. California Privacy Rights
- 9. Children's Privacy
- 10. Data Security
- 11. Third-Party Links
- 12. Changes To This Policy
- 13. Contact Us
Information We Collect
When you browse our site or place an order, we may collect:
- Contact details you provide, such as your name, email address, phone number, and shipping address
- Order details, including what you purchased and your order history
- Payment information, which is processed by our payment provider (see Section 4 — we don't store full card numbers ourselves)
- Device and usage information, such as your browser type, pages visited, and general location, typically collected through cookies and analytics tools
How We Use Your Information
We use the information we collect to:
- Process and ship your order, and communicate with you about it
- Provide customer support, including warranty and return requests
- Improve our site, product listings, and fitment accuracy
- Send order-related emails, and marketing emails only if you've opted in — you can unsubscribe at any time
- Detect and prevent fraud or unauthorized transactions
Cookies And Tracking
Our site uses cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use the site through analytics tools. You can control or disable cookies through your browser settings, though some site features may not work properly without them.
Payment Information
Card payments are processed through a PCI-compliant third-party payment gateway. We don't store your full card number on our servers. See our Payment Policy for more detail on how payment works.
Sharing Your Information
We share information only as needed to run the business, including with:
- Shipping and freight carriers, to deliver your order
- Payment processors, to complete your transaction securely
- Email and customer service tools, to communicate with you
- Manufacturers, when needed to process a warranty claim on your behalf
We do not sell your personal information to third parties for their own marketing purposes.
Data Retention
We retain order and account information for as long as needed to fulfill orders, handle warranty and return requests, and meet our legal and tax obligations. You can request deletion of other personal information as described in Section 7.
Your Rights And Choices
Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, and to opt out of marketing communications at any time. To make a request, contact us at info@enginecarellc.com.
California Privacy Rights
As a California-based business, we recognize rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) for California residents, including the right to know what personal information we've collected, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information as defined under the CCPA.
To exercise these rights, contact us at info@enginecarellc.com. We will respond within the timeframe required by law.
Children's Privacy
This site is not directed at children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Data Security
We use reasonable technical and administrative measures to protect your information, including encrypted checkout and PCI-compliant payment processing. That said, no method of transmission or storage is completely secure, and we can't guarantee absolute security.
Third-Party Links
Our site may link to manufacturer sites or other third parties, such as Ford Performance, TREMEC, or BluePrint Engines. We aren't responsible for the privacy practices of those sites, so we encourage you to review their policies separately.
Changes To This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continuing to use the site after changes are posted means you accept the updated policy.
Contact Us
Questions about this policy, or requests regarding your personal information, can be sent to info@enginecarellc.com or by calling (303) 269-1838.
EngineCare LLC
375 Regency Circle Apt 101
Salinas, CA 93906
Privacy Questions
No. We don't sell your personal information to third parties for their own marketing purposes.
No. Card payments go through a PCI-compliant payment processor, and we don't store full card numbers on our servers.
Every marketing email includes an unsubscribe link, or you can contact us directly at info@enginecarellc.com to opt out.
Email info@enginecarellc.com with your request. Note that order records may need to be retained for legal or tax purposes even after a deletion request.
