Warranty
Every crate engine, transmission, and combo kit we sell is backed by its manufacturer's warranty. This page explains what's covered, how coverage varies by product, and how to file a claim if something goes wrong.
What's Covered, By Product
Warranty length depends on the manufacturer and the type of product. Here's a general guide — your specific product page or manufacturer documentation always takes precedence.
Custom And Special-Order Combos
A deposit may be required to place a custom-built or special-order combo on hold while you arrange full payment. Full balance is due within 30 days of the initial deposit, and the manufacturer's standard warranty terms apply once the combo ships.
How To File A Warranty Claim
Contact Us First
Email info@enginecarellc.com or call (303) 269-1838 with your order number and a description of the issue.
We Verify Coverage
We'll confirm your product's warranty status and, if needed, loop in the manufacturer directly.
Repair Or Replacement
Covered defects are repaired or replaced at no cost for parts. Transport or labor costs may not be included, depending on the manufacturer's terms.
Keeping Your Warranty Valid
Your Responsibilities
- Have the part installed by a qualified mechanic following the manufacturer's instructions
- Follow the manufacturer's recommended break-in and maintenance procedures
- Use manufacturer-approved fluids and replacement parts
- Report any suspected defect as soon as you notice it, rather than continuing to run the part
What's Not Covered
- Damage from improper installation or unapproved modifications
- Racing or competition use, unless the product is specifically rated for it
- Normal wear items such as gaskets, seals, and fluids
- Damage from lack of maintenance or use outside the manufacturer's guidelines
Each manufacturer may list additional exclusions specific to that product — refer to the documentation included with your order.
Warranty Limitations
Manufacturer Terms Apply
All warranties are ultimately subject to the terms set by the manufacturer of the specific product. Any implied warranties are limited to the coverage period the manufacturer specifies for that product.
Your Rights May Vary By State
Some states don't allow certain limitations on implied warranties, so these terms may not apply to you exactly as written. Your rights under your state's consumer protection law always take precedence.
Warranty Questions
It depends on the brand and product — new crate engines typically carry 12 to 24 months of manufacturer coverage, and new TREMEC transmissions typically carry 12 months. Check your specific product page for exact terms.
Warranty coverage is for parts affected by defects in material or workmanship. Labor and transport costs may or may not be included depending on the manufacturer's specific terms — we'll confirm this when you file a claim.
Not necessarily, but the part must be installed correctly and according to the manufacturer's instructions. Damage caused by improper installation is not covered.
Coverage on used or clearance items varies and is often shorter than on new inventory. Check the specific listing or contact us before ordering if you need this confirmed.
Email info@enginecarellc.com or call (303) 269-1838 with your order number and a description of the issue, and we'll take it from there.
